Short notice. The full Decus privacy policy is being finalised and will replace this page.
Who we are
Decus apps and Decus Cloud are provided by Integrity Group, Uganda. Contact: WhatsApp +256 789 887684.
What we collect and why
- Web-shop orders: your name, mobile number, delivery address and note, so the shop can prepare, deliver and confirm your order. The shop receives them; Integrity Group only stores them for the shop.
- Service requests (eDecus): your name, phone, place and what you need, sent only to the company you asked.
- Shop and company accounts: the data the business syncs (products, sales, customers, jobs, photos) so its phones and computers stay in step.
- Licence checks (DecusBooks, Decus Go): machine or phone ID, computer name, app version and licence status, so licences cannot be copied. Kept 12 months after the last check.
- Crash reports (only if the user turns them on): app version, phone model and the error, with no customer data.
WhatsApp updates
If you tick the box, the shop may send you order updates on WhatsApp. You can say STOP at any time.
How long we keep it
Tax records (sales, invoices, receipts and payments) are kept for 5 years as Ugandan tax law requires. Crash reports are deleted after 90 days, licence check records 12 months after the last check, support conversations 24 months after the last contact. Other personal data is erased when the account is deleted.
Your rights
You can ask to see, correct or delete your data (Data Protection and Privacy Act 2019). Use Delete an account or WhatsApp +256 789 887684.
Where it is stored
On Decus Cloud servers and encrypted off-site backups; the location will be stated in the full policy.